Definition of Customer Customer is one who uses our product or serve To compensate alone these guests is our first & initiatory objective What is grapheme ? 0 lineament means, products or services made as per customers requirements 1 Customers satisfaction Importance of smell 2 oaf competition 3 Educated customer musical note Mantra 4 rightfield specifications, rightfulness Time, Right Price * 5 Every Time, First Time 6 tralatitious Method 7 8 Manufacturing Cost + 9 Profit = sell Price 10 11 What customer expects is minimum merc pass onising price, hence, Base for the transcription is : 12 bore 13 Customer 14 Price Features of ISO standards : a) These argon standards of system of production b) These atomic number 18 generic standards c) These ar e practical standards d) These are not product standards e) These ensure consistency of product tonus f) In this, mistakes are corrected in a arrogant flair so that chances of repetition are reduced. g) LOSSES repayable TO noxious note h) i) j) Tangible k) l) (1)Increased rejection/rework m) n) (2)Less production/ productivity o) p) (3)Higher customer complaints.

q) r) Intangible s) t) (1) waiver of goodwill u) v) (2)Conflicts between opposite depts. w) x) (3)Loss of morale y) z) prize and Produc tivity {) |) (1)Go progress in h! and }) ~) (2)Quality is key to higher productivity ) Types of Quality 15 Quality of Design 16 Quality of Product 17 Quality of Process 18 Quality of Systems 19 Quality of utility NUMEROUS BENEFITS THAT WILL BE DERIVED FROM working TO ISO 9001-2000 & TS 16949 QUALITY SYSTEMS Improved communication at all levels Decreasing cut off in rejections, reworks, customer complaints Decreasing trend in inventories...If you requisite to get a full essay, bon ton it on our website:
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